Frequently asked questions

S-Invoice recognises most Slovenian publishers. It is rare to find one (e.g. handwritten, printed on a dot matrix printer, poor print quality) that our system will not recognise. In such a case, we offer the user to enter the data manually. In practice, the percentage of such invoices is extremely negligible.

Before you start using the system, please tell us that you want us to test the recognition of your invoices on your hair accounts together.

ShakeSpeare® software (S-Invoice and other products) integrates with all IT systems that are legally compliant (supporting eSlog 2.0 standards, which are required by law for dealing with public administrations). For some accounting systems (e.g. Datalab Pantheon, Normasoft Calculus, etc.) we have dedicated integrations, for others we transfer invoice data via the aforementioned eSlog standard. In this way, we ensure that the captured invoice data does not need to be retyped.

Please ask us for additional data transfer (e.g. cost points, etc.) as it depends on your accounting system.

Yes, you can destroy accounts that are stored in accordance with the ZVDAGA Law and the UVDAGA Directive after successful completion of the digitisation.

ŽEJN d.o.o. is a registered supplier of software solutions with the Archives of the Republic of Slovenia, and we use ZZI’s certified eHramba.si for our storage service, which is included with our ShakeSpeare® S-Invoice solution. eHramba.si is not turned on by default for all subscribers, and an additional turn-on (additional cartridge) must be requested. eHramba.si is not included by default for all subscribers.

ŽEJN d.o.o. is ISO 9001:2015 certified for professional operations, and our cloud providers are also ISO 27001 certified for information security. Our data servers host some of the most publicly exposed organisations and international financial and healthcare concerns.

If you have security concerns, we can arrange a security discussion with our security engineers, or you can choose to install on your own infrastructure (“on premise”).

Yes, customers can use the lists of cost centres and carriers themselves.

Depending on your settings. In the default setting, users see according to their user group:

a.) decision makers and administration: see data from all accounts

b.) other approvers: see data from the accounts to which they have been assigned for approval

The default settings can be customised to your company in any way that is acceptable to you (ShakeSpeare® software is configurable at any time). Additional configuration is charged according to the size of the project.

You can. Only OCR works best for invoices in Slovene.

You can receive your input invoices via:

a.) traditional mail (physical paper), where you scan and optionally OCR the invoice

b.) email in the form of PDF invoices

c.) the digital route of a real eInvoice (eSlog) (where you pay a one-off cost of a few extra hours to configure the system at the start of the set-up)

Please contact us for the prices of the individual options so that we can tell you specifically for your case. You can also ask us about the differences between e-invoices and the PDF invoices we receive via email.

Yes, you can record bill payments in our solution.

However, with additional configuration (payable separately), you can also set up the export of payment slips in the SEPA XML standard, which e-banks support for payments.

Some accounting systems also provide payment feedback, so ask our experts about this.

Usually, the certifiers of accounts are asked for the cost post and/or carrier (if not already filled in by his/her predecessors) and make a comment available. This is in the standard configuration of the system. However, the system allows for all possible additional information to be asked of any person at any time during the validation of the incoming invoice, and for these settings the supplier invoices the cost by time spent.

Of course. This functionality is extremely important for decision makers (validators), as many of them can already identify certain invoices from the summary list and find it easier (and faster) to validate invoices “in batches”.

That’s right. Users who have access to the account data also have the rights to export it to Microsoft Excel.

In the Microsoft Excel file, users can export the data as they are in the standard configuration: invoice date, invoice number, amount, supplier, due date, keywords. However, the system also allows other data to be exported to Microsoft Excel, and for these settings the supplier shall invoice the cost by time spent.

Depending on your organisation. The ShakeSpeare® software is designed to adapt to you, so that together we can create a solution that fits your structure and wishes. Typically this is the front office/administration, the financial accounting department and the heads of the individual departments (at least for their own department) and the main management responsible for the payroll. Of course, depending on the industry and the type of organisation, you can add project managers, controlling, etc.

For Cloud users, the software upgrades itself, keeping the same look and functionality for consistency of user experience. For users who have it installed locally (“on premise”), the upgrade is according to an agreement we make at the time of installation.

Of course! Consult our experts before you start using it to tailor the process to your organisation. Yet all organisations change and transform in ways to adapt to the ever-changing business environment and processes change with it. The software is fully customisable and users coordinate with our experts at regularly scheduled meetings to make the desired and necessary changes.

The software is completely intuitive and is already very easy to use without any training. However, we believe in knowledge transfer, so before using the software, we organise workshops where our experts teach prospective users how to use the software and any specifics that have been updated for the user in the course of customisation.